The POS system for your shop.

One that keeps items with variants, barcodes and customer data cleanly, and meets the legal obligations along the way. Hospitality features like a table plan or a kitchen display you don't need, they only clutter the screen. For retail, OrderRight has the selling side switched on: scan, ring up, loyalty card, gift card, reporting, DATEV. What you don't need you don't see on the screen either – something you notice at the latest when you're training new people.

Yes. Variants hang off the same item and each has its own barcode, its own price and its own stock. At the till the specific variant is scanned, not a catch-all item. In your reports you then see which size actually goes out and which one has been hanging on the rail for weeks – the basis for how you reorder and what you put into the sale.

They get their own item number in the system, which you can use as a barcode. With gift items, handmade goods or loose products with no manufacturer EAN, that's the normal case. Alternatively you put items like that on the till screen as a tile and tap them, which pays off above all for your bestsellers. Which labelling solution makes sense for your range is something we look at together in the consultation.

Every sale updates the stock of the variant sold, so you always have a calculated figure instead of a gut feeling. At the stocktake you count against it and see immediately where the differences are and how big they are. It isn't full inventory management with supplier orders and multiple warehouses – if that's what you need, we tell you before you sign, not afterwards.

Yes. You sell gift cards and stored-value cards at the till, the remaining balance can be checked at any time and can also be redeemed at a second location. Loyalty cards collect points per purchase, and you put discounts on individual items or on customer groups. Both run in the same books as the rest of your revenue, so you don't need a second tool with its own reporting alongside.

You call up the original receipt and book the return as its own sale. The item goes back into stock, the difference on an exchange is there immediately, and the reversal is written along traceably instead of deleted. That's exactly what the tax office expects when money leaves the till in the other direction – amounts that disappear after the fact are the classic reason for an audit.

If you use an electronic POS system, yes – the KassenSichV, the German cash register regulation, applies in retail just as it does in hospitality, including the Belegausgabepflicht, the obligation to issue a receipt. OrderRight records every sale through a TSE, the certified technical security device, keeps the Kassenbuch (cash book) alongside and, in a Kassennachschau, outputs the data for the audited period in a readable, analysable form. Everything goes on to your tax adviser through the DATEV interface.

That depends above all on your item catalogue. If it exists as a list or an export from the old till, setup is usually done in a day: import the data, install the hardware, brief the team. If it all lives on scraps of paper and in people's heads, we plan time for the clean-up beforehand, because a messy item catalogue pulls through into every report. We schedule the switch so you don't lose a trading day.